SAN FRANCISCO, August 17, 2022 — BigPanda, Inc. Customers ; Resources . All inbound integrations must use a push mechanism to send alerts to BigPanda. Before being ingested into BigPanda, the Open Integration Manager performs preprocessing functions on some complex integrations. BigPanda today announced that it raised $190 million at a $1. | BigPanda Inc. The opportunity for AIOps is unbounded – it is a way to harness the power of data in every organization to bring together functions and teams to drive change. Whiskey and Wisdom is a monthly executive-only forum where IT Operations leaders can network independently and discuss high-level AI operations and. BigPanda for ITOps pros. AIOps leader BigPanda is now valued at $1. SAN FRANCISCO, Jan. The funding has been a massive validation not just for BigPanda’s AIOps platform, but for the AIOps market as a whole. Professional services. Today’s incident pipelines are noisy. BigPanda blog. Sanjay is a visionary ITOps leader. 10, 2019 – BigPanda Inc. BigPanda’s unique. Challenge. Find out how the BigPanda AIOps Event Correlation and Automation platform can help. AIOps is assisting the human OODA (Observe, Orient, Decide, Act) loop – and if we can understand its purpose in that context – we can better plan and execute. We invite you to learn how to unlock the full value of your APM and NPM investments, help your NOC and IT Ops teams finally take full advantage of the deep monitoring data generated by these. BigPanda vs PagerDuty. BigPanda is continuously investing in keeping our offering at the forefront of AIOps innovation. Suggested Edits are limited on API Reference Pages You. AIOps has become a big and important buzzword. Central AIOps capabilities. Generative AI has arrived for ITOps. AIOps is a journey, and BigPanda creates a path for our customers by adopting three primary services: Alert Intelligence, Incident Intelligence, and Workflow Automation. BigPanda blogAIOps uses machine learning and artificial intelligence. EMA reports in our white paper that over 90% of organizations already have strategic AIOps initiatives underway. BigPanda has a rating of 4. Leading analysts continue to acknowledge BigPanda’s leading role in the AIOps ecosystem. Visit for more information. Employment Verifications: voe@bigpanda. Professional services. BigPanda assists enterprises and their ITOps teams in adopting AI/ML automation. With the launch of Root Cause Changes and Real-time Topology Mesh, BigPanda becomes the first AIOps solution to ingest the three critical datasets in IT operations: alerts, changes and topology, across all layers of fast-moving IT stacks, and use ML to correlate and analyze this data in real-time. SAN FRANCISCO, Jan. BigPanda, Inc. Anomaly Detective detects significant changes to values or data rates, and can identify rare or unusual messages. TECH SUPPLIER Nov 2023 - Market Presentation - Doc # US51369723. Over the next 6-8 weeks, BigPanda’s machine learning-driven logic achieves a 95% correlation rate. With BigPanda’s AIOps platform, businesses prevent IT outages, improve incident management and deliver extraordinary customer experiences. BigPanda, a startup developing AI to audit changes in IT environments and recommend how to fix them, has raised $20 million in an extension of its Series E round. BigPanda – high-quality correlation, results users can trust. This ensures the vast amounts of data generated in the cloud infrastructure are informative and can trigger automated corrective. Automating incident management helps in faster and more efficient detection and resolution of critical incidents. BigPanda is the only Event Correlation and Automation platform built for domain-agnostic AIOps. Stop aiming for a ‘perfect’ monitoring and observability strategy – and start using AIOps. Research from StarCIO on how AIOps improves agile, DevOps, and IT Ops KPIs Research from StarCIO on how AIOps improves agile, DevOps, and IT Ops KPIs. Now in its third year, RESOLVE ‘22 is where you can hear from your peers while learning how they are addressing similar challenges that you are facing. Posted by Isaac Sacolick at Tuesday, December 21,. Instrumental in AI Root Cause Analysis, however, is. But the lack of actionable data and inability to automate root cause analysis makes it very difficult to respond quickly to incidents before an outage occurs. Anomaly Detective by Prelert is a general-purpose anomaly detection engine, capable of consuming any stream of machine-data. Recognized as a Strong Performer in Forrester’s Process-Centric AI for IT Operations report. (NASDAQ: DDOG), is now available in. The average enterprise deals with at least 15 different monitoring and observability tools that create thousands of alerts a day, often overwhelming and drowning their IT operations. Like a better automation workflow. BigPanda blog. BigPanda | 34,073 followers on LinkedIn. With BigPanda’s AIOps platform, businesses prevent IT outages, improve incident management and deliver extraordinary customer experiences. Products & Services. DevOps and SRE. APIs are core to automating repeated incident response workflows that enable IT Ops to keep up with the pace of change and innovation agile teams need. BigPanda for C-suite. June 27, 2023. When comparing quality of ongoing product support, reviewers felt that BigPanda is the preferred option. Alert Intelligence takes the mess of noisy, low-quality alert payload data and converts it to enriched, high-quality alerts. SAN FRANCISCO, January 6, 2021 — BigPanda, Inc. Enable task automation, knowledge management and change analysis by selecting an AIOps platform that supports bidirectional integration. Hub Tags Unicorn. Professional services. Remote IT operations. BigPanda for ITOps pros. Magazine - IT Ops Pulse. AIOps enables the compression and distillation of events from metrics, logs, and traces. It is key to keeping modern, fast-moving IT environments up and running. Authored by expert analysts, “Gartner Hype Cycles provide a graphic representation of the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new. Domain-agnostic AIOps is where you combine data points or data from various datasets, various tools. Remote IT operations. Resources Content Hub. BigPanda for C-suite. Flexible time-management and work/life integration is a core tenant of how BigPanda operates. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. and opinions expressed herein are those of the author and do not necessarily represent the views and opinions of BigPanda. BigPanda can help you maximize your observability investment. Contact Email info@bigpanda. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world's largest brands to keep business running, prevent service outages, and improve incident. Resources. From Chat GPT and AI Art Generators to healthcare, finance, and business, you can hardly read the news without reading the latest proclamation of how AI is poised to change every. But BigPanda is the one that has proven itself in IHG's environment already with its emphasis on data quality, Smith said -- an issue that plagued early adopters of AIOps tools. DevOps and SRE. We know that consolidating your tools takes time. , the leader in AIOps Event Correlation and Automation, today announced it placed No. BigPanda's supports C-level visibility and cross-organizational collaboration with an Event Correlation and Automation platform, powered by domain-agnostic AIOps. BigPanda | 33,924 followers on LinkedIn. Once the data is centralized, the. Environments make it easy for your team to focus on the incidents relevant to their role and responsibilities. If you’re interested in learning more about business value assessment and the value of AIOps, watch the webinar “ The True Costs of Downtime To Your. Changes:. Our guests for the session titled Expert predictions for AIOps 2022-2025 were from the press, investor community. Remote IT operations. Enable task automation, knowledge management and change analysis by selecting an AIOps platform that supports bidirectional integration. The AI Breakthrough Awards are part of the Tech Breakthrough organization, which for the past seven years has recognized top companies in the most competitive categories of tech, including IoT, mobile and wireless, digital health and. BigPanda, an Advanced Technology Partner in the Amazon Web Services (AWS) Partner Network. BigPanda assists enterprises and their ITOps teams in adopting AI/ML automation. AI and automation. To open the Integration Manager: Navigate to the Integrations Tab. New and existing BigPanda monitoring and observability integrations are now available within Open Integration Manager. Resources Content Hub. BigPanda’s Incident 360 Console is the “single pane of glass” for IT operations teams. by Anirban Chatterjee | Dec 2, 2021. the leader in Incident Intelligence and Automation powered by AIOps, is pleased to announce its debut as a Strong Performer in The Forrester Wave™: Process-Centric AI for IT Operations, Q2 2023. Use the Monitoring Sources dashboard to measure metrics on inbound integrations sending alert data to BigPanda. Fast Track Video Series: See a demonstration of BigPanda’s Incident Intelligence and Automation Platform. AIOps is typically used to reduce alert noise, identify incidents across the tech stack, and automate incident management workflows. BigPanda received 4. Perhaps you and your IT team are struggling with constantly buying. Lagging on the competition. Related posts. Keep reading to. Joining Advent in the round are Insight Partners and other existing. Unified Analytics from BigPanda provides deep visibility into KPIs, metrics, and trends that SREs and ITOps teams can use to drive continuous optimization. Central AIOps capabilities. enables its customers to organize and mobilize the world’s DevOps and ITOps data. This has reduced the number of false positives in our system by 51%. In 2017, Cisco acquired AppDynamics, a key player in the APM segment. Under this team’s fearless leadership, we strive to ensure our customer’s ongoing success with our Incident Intelligence and Automation platform powered by AIOps. Transformation initiatives. Self-Service APIs for Improved AIOps Scalability. The PANDA rollout process. Moogsoft can help you transform your incident management lifecycle with our cutting edge AIOps platform. Great AIOPS tool for alarm centralization and correlation Big Panda brought us great outcomes on our alarm workflow, improving our MTTR mainly. BigPanda | 34,060 followers on LinkedIn. BigPanda’s Incident Intelligence service provides a powerful AI/ML-driven alert correlation engine that can help identify incidents in real-time, accelerate triage by adding business context and business logic, and surface probable root cause. But that’s just hype. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world’s largest brands to keep business running, prevent service outages, and improve incident management to deliver extraordinary. New logic is created on an ongoing basis to continually increase operational efficiencies. Central AIOps capabilities. Big Animal Diving and Photography Expeditions:. by BigPanda | Mar 11, 2021. Our Unified Analytics is created specifically for IT operations and helps to streamline processes. BigPanda blogWith utmost pride, BigPanda is cementing its leading position in the ever-evolving AIOps industry. Digital experiences are a must have. Alert Intelligence. m. “It’s an amazing capability. For example, BigPanda can create tickets with the service desk, notify on-call staff or update running incidents with comments from other teams using different tools. 4 AIOps Event Correlation and Automation It’s time for AIOps Event Correlation and Automation AIOps Event Correlation and Automation help IT Ops, NOC, DevOps and SRE teams prevent and resolve outages at scale in modern IT environments. BigPanda offers event correlation and automation solutions that are powered by AIOps. IngestionBigPanda was named “AIOps Company of the Year” in the 2022 AI Breakthrough Awards. Lucid Motors filters out IT noise with AIOps to optimize their ability to scale. When your AIOps platform automates ticketing, you can potentially reduce your MTTA to just. Under this team’s fearless leadership, we strive to ensure our customer’s ongoing success with our Incident Intelligence and Automation platform powered by AIOps. BigPanda blogDigitate’s ignioTM AIOps classifies, prioritizes, correlates, suppresses, and resolves the events generated by AppDynamics from the application stack. While Datadog gives teams end-to-end visibility, it works even better together with AIOps from BigPanda – development teams gain insights into outside application dependencies and reliance on other systems. As IT environments expand and diversify,. BigPanda’s Open Integration Hub offers a broad set of out-of-the-box connectors and powerful REST APIs so teams can bring all their monitoring, change and topology data into one place in real-time, for unified intelligence that is more valuable than the sum of its parts. m. You connect to multiple monitoring tools, multiple change tools, topology tools, and you find ways to turn. by BigPanda | Jun 13, 2019. SAN FRANCISCO, June 21, 2022 — BigPanda, Inc. OIM-supported integrations following addition for preprocessing. Tang. Professional services. Customer support for all your AIOps projects. ITOA and systems of intelligence both improve IT operations. Choose the right AIOps Tools using real-time, up-to-date product reviews from 5428 verified user reviews. UBS Next and Wells Fargo Strategic. As clients increasingly seek more digital services and business becomes more data driven, UBS is actively engaging the financial technology community. Joining Advent in the round are Insight Partners and other existing. Remote IT operations. How AIOps can be used to unify fragmented teams, tools, and environments; How you can centralize your strategy through AIOps to reduce noise and automate manual incident management processes; Topic: Challenged by fragmented tools, teams and processes? Who ya gonna call? Date: Thursday, Dec. June 23 Event to Feature Gartner Senior Research Director Padraig Byrne Discussing the Demand for AIOps and Recent Market Guide Findings. View dt3. Learn more. Syapse is a real-world evidence software company working with health systems and life science. Add the Nagios user to the bigpanda group by running the following command: sudo usermod -a -G bigpanda <Nagios. If you want to experience for yourself how BigPanda’s AIOps Incident Intelligence and Automation platform helps prevent and resolve IT outages, try our self-guided product tour today. Competitors and Alternatives. Resources Content Hub. BigPanda for C-suite. The hybrid cloud infrastructure powering the digital economy is rapidly growing in scale and complexity, causing an explosion of IT data that is overwhelming IT. Is Generative AI secure? Yes, but it can depend on the platform you are using. Users can independently configure generic inbound alert integrations without the need for custom code, making it easy to enforce consistent incoming data requirements before ingestion into BigPanda. Select the Integration Manager tab. Gartner recommends AIOps for enhancing end-to-end visibility and incident reduction, minimizing migration impact while improving reliability and resilience. Application modernization. It refers to the strategic use of AI, machine learning (ML), and machine reasoning (MR) technologies throughout IT operations to simplify and streamline processes and optimize the use of IT resources. They help minimize costs and impacts of outages and are proven to reduce outages, improve business process efficiencies, decrease war room frequency and much more. AI and automation. With BigPanda’s AIOps platform, businesses prevent IT outages, improve incident management and deliver extraordinary customer experiences. Resources Content Hub. The bulk of the $210m in venture funding that we raised in 2022 is being invested in product innovation, furthering the BigPanda use of AI to enable autonomous IT operations. Contact. Reviewers felt that BigPanda meets the needs of their business better than Moogsoft. 9, 2021 — BigPanda, Inc. Send monitoring events from Azure Monitor to BigPanda. The PANDA rollout process. AIOps Case Study: Rise Broadband. io Collaboration. See what AIOps Platforms BigPanda users also considered in their purchasing decision. BigPanda blog. Customers ; Resources . On May 18, hundreds of people came together for RESOLVE, an event specifically designed around the IT Ops, NOC, DevOps or SRE community. AIOps = as close to cure as possible There is no way to apply a surefire “cure” for IT outages in any organization, but AIOps and automation come close. “We are funneling all of our alerts and events through [BigPanda], prior to incident creation in our ticketing system. Our platform evaluates signal-to-noise ratios and employs MTTx metrics for rapid improvement identification. Transformation initiatives. Transformation initiatives. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. Alert Intelligence is the act of collecting, cleaning, and preparing data for AIOps processing. The PANDA rollout process. Resolve technical issues and keep your BigPanda environment running efficiently. Customers today team with our partners to drive digital transformation, address current business needs and deliver the promise. ca University of Victoria Victoria, BritishPredict and prevent service disruptions with AIOps and automatic remediation. Learn how BigPanda's Unified Analytics for IT Operations can help solve the. Those involved in AIOps can alert other departments to key issues and offer remediation. Here is our take on the five functions that Gartner, the global research and advisory firm, wrote about in their latest 2021 Market Guide for AIOps Platforms. Over the next 6-8 weeks, BigPanda’s machine learning-driven logic achieves a 95% correlation rate. Collaboration integrations allow you to automate common incident management steps and share incidents from BigPanda with your co-workers using other systems. , the leader in AIOps Event Correlation and Automation, today cemented its leadership position in the AIOps market with a new. BigPanda Alert Intelligence transforms noisy, low-quality events into fewer, high. Summary: BigPanda approaches AIOps through a “monitoring, change, and topology” framework that is part of an overall ITSM framework. That’s it. BigPanda is a hybrid company with about half of employees going to an office at least once per week. BigPanda is the only Event Correlation and Automation platform built for domain-agnostic AIOps. Through our Open Box Machine Learning technology, which automates incident management,. AIOps also provides early alerts for potential problems. enables its customers to organize and mobilize the world’s DevOps and ITOps data. BigPanda AIOps Can Help. It also supports advanced enrichment use-cases, such as user-defined ordering of enrichment logic,. BigPanda is the only Event Correlation and Automation platform built for domain-agnostic AIOps. Correlate, collaborate and automate to reduce. Learn how to uncover root cause details with AI - Read the blogCollaboration. The BigPanda AIOps platform delivers incidents with in-depth context to ITOps teams using ServiceNow, ensuring your team has comprehensive, real-time insights into processes. How BigPanda AIOps helped Tivo achieve 94% alert noise reduction; Unlock the power of Alert Intelligence with BigPanda; The evolution of alerting systems. BigPanda’s self-service REST API. , the leader in AIOps Event Correlation and Automation, today announced Rick Underwood will be joining the company as chief revenue officer, in charge of the global Pre-sales, Sales and Channel. This enables AIOps to improve on ITOA and be predictive and preventative. System of Intelligence. Hybrid cloud. Download this. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world's. ⌘K Solutions. The BigPanda Partner ecosystem brings together the industry’s finest professionals to build an exclusive network, committed to delivering superior artificial intelligence operations solutions to our joint customers. For further insights into ITOps, AIOps, and tech in general, check out our podcast, That’s great IT . Incident Intelligence enables faster incident detection, accelerated triage, and reduced escalations. And in 2018, it also bought. Events. , the leader in Incident Intelligence and Automation powered by AIOps, today announced the appointment of Joanna Johnston to Chief Customer Officer, responsible for post-sales. Application modernization. with ITSM tools. Follow. Central AIOps capabilities. Resources Content Hub. As underlying tools change and evolve, the data is cleaned, normalized, and presented consistently in BigPanda, avoiding the need to retrain teams on new tools, workflows, and interfaces. BigPanda’s Area Vice President of Value and Adoption, Craig Ferrara, says the importance of data hygiene—putting good data in to get good data out—is the core of alert intelligence, and it requires ITOps to take a look at their data before integrating with an AIOps solution. BigPanda's autonomous operations platform helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and. BigPanda brings all your observability, topology, and change data into a single console. They’re getting harder. Splunk IT Service Intelligence (ITSI) BMC Helix Operations Management with AIOps. Successful AIOps Adoption with BigPanda BigPanda’s autonomous operations platform enables organizations to successfully adopt AIOps by leveraging the following features: Open Box Machine Learning . At the end of the day, AI and machine learning is a design philosophy. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world's. Customer support for all your AIOps projects. Regularly conducting RCAs. And it’s certainly on AIOps vendors to keep up with that complexity and rise to the challenge. by Anirban Chatterjee | Sep 20, 2022. Hybrid cloud. As Gartner’s recent AIOps report tells us, many companies out there purport to offer AIOps, but in fact they only offer AIOps features or related tools. Automated notifications, ticketing, and workflow automation synchronize bi-directionally rich incident data in ServiceNow, so ITIL-based organizations can enjoy the benefits of CI/CD within. The result is an. Legal Name BigPanda Inc. Employment Verifications: voe@bigpanda. Some of the largest organizations in the. This trend is also emerging in enterprise solutions, and has already been implemented to varying degrees in mature products on the market. with ITSM tools. Zayo’s strong, AIOps-driven platform empowers IT teams and lines of business with complete edge-to-cloud solutions. We’re thrilled to introduce Unified Analytics, the latest IT Ops offering from BigPanda. Alerting systems in IT Operations have evolved significantly from manual monitoring days to complex, automated notifications. BigPanda is the only AIOps platform. Top AIOps Tools. Resources Content Hub. BigPanda Autonomous Operations Platform When you adopt AIOps with BigPanda Autonomous Operations Platform, in about 8-12 weeks, you can reduce your ticket volume by up to 99%, use information from your CMDB, inventory databases, spreadsheets and excel files to add critical context to your tickets, and unify workflows. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world's largest brands to keep business running, prevent service outages, and improve incident. ; On the Select a single sign-on method page, select SAML. ET/1:30 p. Central AIOps capabilities. Cribl’s flagship product, Cribl Stream , uses its observability pipeline to enable organizations to ingest more descriptive observability data that delivers a new stream of actionable events that would have been too costly to. By using or accessing the Services, or by registering an. We have created detailed and interactive learning resources to. ITOA vs. This shift from an eyes-on-glass approach to an alert-initiated mode is a game-changer for tech operations teams. 23, 2022 — BigPanda, Inc. Who’s going to be at #AWSreInvent in 2 weeks? 2️⃣ Join BigPanda at 𝗯𝗼𝗼𝘁𝗵 #𝟭𝟯𝟵𝟱 to explore how AIOps is reshaping ITOps and incident management. Existing Partnership Strengthened to Address Growing Demand for Domain-Agnostic AIOps to Support Observability. SAN FRANCISCO, June 10, 2021 — BigPanda, Inc. BigPanda Docs. Earlier this year the GigaOm AIOps Radar report placed BigPanda in the leader section for the company’s strong market impact as a platform that delivers event correlation at scale. BigPanda actually helps IT organizations address the noise coming in from multiple fronts by providing a solution that delivers significant value and proves ROI. Unlock the power of AIOps for your event correlation to connect. BigPanda aggregates,. Gartner coined the term AIOps a few years ago in very general terms. SAN FRANCISCO, Feb. The Ops Console and the Realtime Topology Mesh then provides DevOps teams with visibility into layers of the stack that are normally not available. Using Root Cause Analysis tools and techniques benefits IT, ITOps, and software development teams in three main ways: RCA identifies the causes, not just the symptoms, to ensure that root issues are fixed. Proactive AIOps through Digital Twins Hausi A. BigPanda for ITOps pros. Environments can be used to filter the incident feed, or can be used to create dashboards, set up sharing. Read Forrester report Autonomous Digital Enterprise: Focus on the Future. See how Fortune 500 companies are reducing IT costs. In general, there are two ways of implementing AIOps: Revolution – adopting and implementing monolithic AIOps technology across your entire IT stack in one go. io | (650) 434-8011. Resources Content Hub. It also supports advanced enrichment use-cases, such as user-defined ordering of enrichment logic, powerful. ServiceNow has a rating of 4 stars with 2 reviews. io | (650) 434-8011. 4 stars with 28 reviews. And last month, in its AIOps Radar report which delivers an in-depth. Employment Verifications: voe@bigpanda. BigPanda provides an AIOps Event Correlation and Automation platform that enables IT Operations teams to automate incident management and keep their digital businesses running smoothly. | BigPanda Inc. Central AIOps capabilities. BigPanda for C-suite. Listen to this 30-minute on-demand webinar where Isaac Sacolick, President and Founder of StarCIO will reveal: Industry-first, original research on how and why businesses are looking to AIOps to stay competitive. Professional services. AI and automation. AppDynamics recently announced its new Integration Partner Program, and BigPanda is proud to be an inaugural member. BigPanda’s AIOps Event Correlation and Automation Platform provides context-rich incidents to IT Ops teams relying on ServiceNow and helps them gain end-to-end real-time visibility into their operations. Select the integration from the list. They may use application performance management (APM) tools and AIops platforms such as BigPanda, Datadog, Dynatrace, Moogsoft, New Relic, OpsRamp, or Splunk to centralize data, correlate alerts. Resolve technical issues and keep your BigPanda environment running efficiently. It’s driving a lot of business decisions. A single integration will support up to three unique payload templates. Top. BigPanda Autonomous Operations platform uses AI and ML to help your IT Ops and NOC teams deal with the overwhelming IT noise problem. Hybrid cloud. Application modernization. Suboptimal IT operations lead to many hidden costs, as enterprises tend to support poorly performing services instead of fixing them, growing CS teams to support badly functioning features, pulling DevOps teams off of innovation and into supporting growing incident management efforts, and more. SAN FRANCISCO, Jan. Transforms millions of events into a small number of actionable alerts. Alert Intelligence is the act of collecting, cleaning, and preparing data for AIOps processing. The PANDA rollout process. BigPanda's Incidents API allows you to manage BigPanda incidents externally and can be configured with external ticketing and monitoring tools. AIOps is used by businesses to automatically analyze massive data volumes from devices and networks to find patterns and gain valuable insights. That’s not surprising, given that AIOps enhances observability solutions by automating tasks, streamlining alerts, and quickly resolving incidents. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world's. | BigPanda Inc. As with Stemcell Technologies, Agio software developers behind the scenes have backed up IT service desk efforts, by maintaining API connections between corporate data repositories and the company's BigPanda AIOps tool to cut down on the number of tickets and alerts the help desk receives as they deal with the remote work transition.